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DHM Fulfillment Policy for Credit Card Payments via Stripe®
These policies will aid users determine how Agency Within DHM GLONEX LLC fulfills orders and payments made by credit card via the payment processor Stripe.
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person on this website and compliant to the Company’s terms and conditions, either therein or in a separate written contract. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to und ertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing laws of the State of Georgia. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Fulfillment Policy
At DHM, we ensure that the services we provide are satisfactory. Customer satisfaction is our utmost priority as we take all complaints about the services we render very seriously. This Fulfillment Policy (the “Policy”) informs you about our delivery policy and the rules and guidelines relating to the refunds for services purchased from our Company. Please read this Policy carefully to understand your rights and also understand the requirements for the refund. Our services are billed in U.S. Dollars.
Delivery Policy
At DHM, we sell digital marketing services. We deliver our services to clients via electronic and telephonic means pursuant to our client’s requests.
Refunds
We may offer returns in the following conditions:
Exceptions
Notwithstanding other provisions of this Policy, we may refuse to grant returns or refunds if:
Return Policy
At DHM, we sell digital marketing services. No returns can be made but in some circumstances we offer refunds. Our refund policy has been explained above.
Cancellation Policy
The following are to note: • Once a contract with DHM has been signed, cancellations are not permitted
Project Abandonment
If after repeated attempts by DHM to begin service, continue service, or finalize the delivery of the Services, Client fails to participate, or becomes otherwise unresponsive to DHM’s requests and such continues for a period of thirty (30) days, the project will, at the option of DHM, be abandoned, whereupon DHM may reduce any refund for the Services to the Client to zero, and Client hereby provides its agreement to such forfeiture of any amounts of the Fees that have been paid by the Client for the Services as purchased or as described in the original Work Order, wherever applicable.
Administrative Fee
The following are to note:
How to make a complaint
If you are dissatisfied with the service provided to you and you are eligible for a refund under this Policy, you must send an email to dhmglonex@gmail.com stating your complaints and we will immediately verify your complaints. Refunds are issued at our discretion as they may be accepted or rejected.
Contact Us & Customer
Service Contact Details For enquiries or comments regarding this Policy, customers may email dhmglonex@gmail.com, telephone (470) 418-7568, or by regular mail at 1156 Satellite Blvd, Ste 300 Suwanee GA 30024
Under certain circumstances, data subjects in Europe have certain rights relating to their personal data, which include the rights to request from the Controller (a) access to the data subject’s personal data; (b) correction of incomplete or inaccurate personal data; (c) erasure of personal data; (d) restriction of processing concerning the data subject; and (e) that the controller provide a copy of the data subject’s personal data that the data subject provided to the controller in a structured, commonly used and machine-readable format. Data subjects may also object to a controller’s processing of personal data under certain circumstances. Where processing is based on a data subject’s consent, the data subject has the right to withdraw consent at any time; however, the withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal. Data subjects may also file a complaint with a supervisory authority. You may view contact information for supervisory authorities at https://edpb.europa.eu/about-edpb/board/members_en. Data subjects in Europe should direct any rights request to the appropriate Controller.
info@yesrewards.net
1156 Satellite Blvd NW #300, Suwanee, GA 30024
+1(470) 343 – 5510
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